Refund and Returns Policy

My refund and returns policy lasts 10 days. If 10 days have passed since your purchase, I can’t offer you a full refund or exchange. I would ask that you pay for the return Postage and Packing to Return a Painting.

To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.

Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund.

If all is well with the return, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact me at

Shipping returns

To return your product, you should post the painting to: 33 Bar End Road, Winchester, Hampshire, UK, SO23 9NP.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

I would advise using a trackable shipping service or purchasing shipping insurance as I can’t guarantee that we will receive your returned item.

Contact me at for any questions related to refunds and returns.